Santayana Training Solutions

Sample Agendas

Change Management Skills for the Current Recession - Management faces the challenge of seeing and using the
potentially devastating consequences of economically driven changes in the market and corporate structure as an
opportunity for their teams to grow and learn by adapting and updating their knowledge, attitude, skills and habits.
Failure to do this systematically and purposefully increases the likelihood of stress, failure and decline. This course
agenda adapts to your situation to help management lead their teams to identify what can be acted on and what should
be done about those actionable items. Market share, client relationships, communication, survival guilt, workloads and
many other subjects are covered that will either be addressed by management head on or be worried about whispered
about in the halls. Facing the subjects in this course requires courage. The kind of courage that leaders have whose
companies come out of this recession in a more vigorous and dominant position. This course is available through in
Classroom instruction or via Webinar.

The Leadership Challenge - Formerly only available through the Tom Peters Company, this course, developed by
Kouzes-Pozner course is one of the most tested and respected Leadership curriculums in the nation. Backed by 20
years of research with data from over a million leaders, this program can energize your entire organization with the
underlying philosophy that leadership is everyone�s business.

Stepping Up: A Roadmap for New Supervisors - The course is based on the authors 25 years of training first time
supervisors and understanding what they need to know to face their daily challenges and transition into management.
Easily adaptaptable to your specific industry and company, the focus is on building the competence and confidence
they need to supervise well and profitably.

OJT and the Learning Organization - What at first sounds like heresy, that something as mundane as OJT can be a
vehicle for the lofty goal of a Learning Organization, is the lynchpin of an approach that recognizes that much of the
learning in organizations is informal and on the job. This training program is not a Train the Trainer for supervisors but
rather teaches a mentality and methodology that adds sound mentoring, training and coaching practices into the
supervisor�s daily routine and serves to transform five key aspects of corporate life: retention, engagement, quantifiable
performance, talent development, and corporate culture.

CRM, Sales and Corporate Culture

In classroom or webinar, topics can be customized to the strengths,
weakness, opportunities and threats that your particular company, division
or department is facing. We can also bring in subject matter experts to
design, develop and deliver the courses based on your needs, your budget
and
your time constraints.

A brief sample of our courses includes:
- Leadership
- Management Effectiveness
- Change Management
- Strategy Development and Execution
- Customer Relationship Management
- Sales Training
- Sales Management Training
- Diversity